Bookings shall be confirmed in writing by E-mail or any otherwise acceptable form. Bookings shall be considered confirmed only when the booking is accompanied by a deposit of 35% of the tour price, whose receipt we will acknowledge. The remaining 65% must be paid 4 weeks before the tour begins.

Any cancellation of a reservation must be in writing, either by e-mail or fax, and shall only be effective upon its receipt and acknowledgment. The following cancellation fees will be made for cancellations: More than 45 days prior to trip commencement 35% of tour price, 40 days to 30 days prior to trip commencement 50% of tour price, 29 days to 15 days prior to trip 75% of the tour price, From 14 days and below including no show 100% of the total tour price

Itineraries amended, shortened or cancelled after departure Presence of circumstances beyond company’s control which requires alternative arrangements be made to ensure the safety or further participation and enjoyment of your tour. Premature contract termination

Prior to confirmation and before 40 days to tour commencement and subject to tour component availability, a client can change or amend the tour. The company reserves the right to alter arrangements or cancel the operation of a scheduled tour should conditions necessitate. It also reserves the right to decline to accept or retain any person as a member of any tour at anytime, in which case an equitable amount will be refunded. Any amendment by the client of a once confirmed itinerary will be charged by a reasonable amount depending on the applicable cancellation terms with the service provider as well as our terms and conditions of cancellation.

The tour and safari rates included all expenses in respect of full board (3 meals a day) while Safari, whether in hotels, lodges, tented camps, mobile tented camps, or bush camps as specified in your itinerary. In most instances unless otherwise stated, all city hotels will be on bed and breakfast basis while beach hotel will be on a half board basis. All park and game reserves entrance fees, including conservation fees, camping fee, concession fee among others as quoted. Game drives in our safari vehicles with a window seat guaranteed. The vehicle may be a 4x4 safari jeep/land cruiser or a 4x4 safari van. All in-country transportation as specified in your itinerary, whether by vehicle or flight. Experienced in-country safari guides. Airport transfers which may be by use of a coach of a small vehicle depending on the number of clients being transferred.

Bookings shall be confirmed in writing by E-mail or any otherwise acceptable form. Bookings shall be considered confirmed only when the booking is accompanied by a deposit of 35% of the tour price, whose receipt we will acknowledge. The remaining 65% must be paid 4 weeks before the tour begins. All our rates are based on per person sharing a twin room/tent per night. Single rooms are available at an additional cost but cannot be guaranteed and clients will have to pay a single room supplement.

One can deposit/wire transfer directly to our account and pay the applicable deposit/transfer charges. Payment by foreign currency will be subject to exchange rate in time of booking. Kindly let us know your preferred mode of payment.

The company and its owner, director, management staff and employees shall not be held responsible for any injury or death to persons on tour, or for loss or damage to personal property. The company draws your attention to the fact that there are certain inherent health as well a physical risks present when on Safari. The company will advise on relevant risk involved and advice you to take precaution measure wile on safari.

The company advices you to take relevant travel and person insurance. However, the company can assist with local insurance arrangement and all your tours are covered by the Flying doctors for ease of evacuation incase of any health incidence or accident in the course of the tour.

The company shall not be deemed to be in breach of these items and conditions or otherwise be liable to you, by reason of delay in performance, or by non-performance, of any of its obligations hereunder to the extent that any such delay or non-performance is due to any force majeure.

If the company is affected by force majeure it shall be entitled to, and may at its sole and absolute discretion, vary or cancel any reservations or cancel any reservation or arrangement in relation to the safari/tour. Payment of any refund by the company to you as result of the non-performance of any company shall use its reasonable endeavors to reimburse you where possible. However, the company shall be entitled to deduct from any refund recoverable to the reasonable actual and potential costs to the company of the force majeure.

These are the terms and conditions governing the relationship between the company and you, to the total exclusion of any other terms and conditions. No alterations to the terms and condition may be made by any of the company’s employees, authorized representative or agents, unless in writing by an authorized officer of the company. All decisions and matters subject to the company’s discretion shall be by authorized officer of the company. The Company reserves the right to employ sub-contractors for all or part of the services.

The payment of the deposit or any other partial payment for a reservation constitutes consent to all provisions of the Terms and Conditions. The Terms under which you agree to make the reservation cannot be changed or amended unless this is done in writing and signed by the company management.